5 Levers for Effective Procurement Transformation

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In the past, many global businesses have managed to achieve impressive efficiencies and savings through procurement outsourcing.
However, this is no longer enough.
As companies seek to attain the next level in performance, they must challenge themselves, as well as their service providers to fundamentally transform their procurement functions.
Below is a look at various essential levers for achieving procurement transformation.
  1. Begin with (and Maintain) an End-To-End Process View
Strong relationships between procurement, sourcing and payables, make a true end-to-end process view vital in driving procurement transformation impact.
Every aspect of procurement and sourcing is linked with downstream processes.
Without understanding and even more importantly, cultivating such linkages, a true and complete transformation is impossible.
  1. Data - Metrics Speak Volumes
While most organizations tend to focus on KPIs and metrics, far greater value is derived from stacking metrics in a way that reveals their interdependencies.
For instance, most companies will track metrics for spend compliance and cost of processing, whose sub-level metrics tend to interact with each other.
In most cases, trying to optimize one will create an imbalance in the other.
  1. Phase and Prioritize
Business owners need to have a clear understanding of the linkages between initiatives and the multidimensional profile of each project in order to phase and prioritize them appropriately, and thereby achieve the end-to-end view.
Proper phasing will help your firm to attain ongoing buy-in from organizational stakeholders, thereby potentially achieving playback within a period of 18-24 months.
  1. Bake-In Organizational Effectiveness Analysis to Manage Risk and Sustain Value
Effective organizational design is a hallmark of procurement transformation success.
Due to leadership sponsorship, transformation processes are able to help in driving the message of restructuring.
For instance, when designing an effective procurement organization, it is important to benchmark the ratio between tactical and strategic staff.
Another useful strategy would be to set up regional centers of excellence in geographic "hot spots".
This is especially necessary where close interaction with stakeholders and best practices are vital.
  1. Use the Right Technology
Technology should not be allowed to serve as a potential disrupter to transactional procurement transformation.
It is important to automate the standardized processes, thereby reducing manpower and effort.
This can introduce certain intriguing options for the creation of more capacity in strategic positions.
The choice of technology should be dictated by deep industry knowledge and technological platforms that have been configured in line with the needs of the business.
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