What Is the Importance of Workplace Diversity in an Organization?

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    Reduces Lawsuits

    • An organization that employs a diverse group of employees gains financially through the reduction of discrimination lawsuits. An individual pursuing legal action against the company can only claim discrimination if the company terminates him or harms him financially based on a difference he possesses from his coworkers. If the company retains a diverse group of employees at every level, the suing individual's claim will be considered invalid.

    Increases Candidate Pool

    • A company that embraces workplace diversity attracts a wider pool of candidates for its open positions. Additionally, higher-educated candidates exposed to diversity in college may perceive a diverse company as being more progressive and desirable while minorities feel welcome to apply for positions at companies that embrace diversity. As more candidates apply for each position, the company enjoys a larger group to select from, ensuring that the best candidate for the job is found. As more candidates with differences apply, the company also benefits from their diverse experiences and backgrounds, which can lead to out-of-the-box thinking and ingenuity.

    Increases Productivity

    • An organization that employs a diverse group of employees gains financially through the increased productivity it experiences. With an increased candidate pool, the company gains the opportunity to hire the smartest candidates. Smarter employees create more productivity in the workplace. The company also gains when coworkers learn from each other's experiences and apply their knowledge to the business. Employees from different backgrounds view business processes from different perspectives, thus bringing a variety of ideas to the production process. This allows management to hear ideas that might never be considered without a diversity of thoughts.

    Company Image

    • Companies who hire and promote individuals based on their abilities gain a reputation for being fair to minorities. Potential customers feel more valued and patronize businesses where their differences are recognized. For example, an Asian-American may feel more valued and be more likely to patronize a company that hires employees from her ethnic group. Additionally, a customer whose first language is not English may appreciate a customer service representative who is able to speak in her native language.

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